Borders Group, Inc. (NYSE: BGP) today reported results for its second quarter ended July 31, 2010. Highlights include:

  • Second quarter sales were $526.1 million, down 11.5% from the same period a year ago, with comparable store sales declining by 6.8%. Borders.com sales increased 56.2% over the prior year, to $15.5 million.
  • The company generated a loss from continuing operations in the second quarter of $51.6 million or $0.74 per share compared to a loss of $45.1 million or $0.75 per share for the same period a year ago.
  • Debt net of cash decreased compared to the first quarter by 13.7%, or $41.5 million.  It increased by 2.7% compared to the second quarter of last year, to $262.1 million.

"While we continue to succeed in strengthening our financial structure, we are highly focused on driving profitable sales and increasing market share," said Mike Edwards, CEO of Borders. "Based on extensive consumer research, we are doing a number of things to excite our customers going into the critical holiday shopping season, including launching our new Borders Rewards program, which includes the new paid Borders Rewards Plus. Recognizing that online and digital will be a significant part of our business moving forward, we are focused on increasing our share of the eBook market by growing our digital offerings to position Borders as the preferred destination for digital reading.  Yet as we grow our online and digital business, we cannot underestimate the importance of our brick and mortar presence. This will be top of mind as we work on improving the in-store experience by shifting our product mix to include additional non-book products that are both compelling and relevant, and providing an escape for our customers though an inspirational in-store environment and consistent customer service."

Second Quarter Results

All earnings/loss figures reported throughout this news release are on a GAAP basis unless otherwise noted, and exclude the results of discontinued operations. Beginning with this news release, the company will report results as a single segment.  This change is the result of the sale of the company's Paperchase subsidiary during the second quarter of 2010, which constituted the majority of the previously-reported International segment. The company classified the sale and operations of Paperchase as a discontinued operation.

Second quarter sales were $526.1 million, down 11.5% from the same period a year ago, with comparable store sales declining by 6.8%.  Sales were positively impacted by Borders.com, which saw a second quarter increase of 56.2% over the prior year, to $15.5 million.

The company generated a second quarter loss from continuing operations of $51.6 million or $0.74 per share compared to a loss of $45.1 million or $0.75 per share for the same period a year ago, driven primarily by decreased gross margin. As a percent of sales, gross margin decreased from 23.0% to 19.3% in the second quarter, resulting from increased promotional discounts and the de-leveraging of fixed occupancy costs caused by negative comparable store sales.

SG&A expense as a percent of sales improved in the second quarter to 26.5% from 27.3%, and declined in dollars by $22.7 million.  This was due to the company's continuing aggressive expense reduction and store closure efforts, which were partially offset by de-leveraging due to negative sales trends.

Second quarter capital expenditures were $7.7 million compared to $1.2 million for the same period a year ago. Spending in the second quarter of 2010 was focused on the development of the Borders eBook store, which launched during the second quarter, and spending on "Area-e" shops.

Debt net of cash at the end of the quarter totaled $262.1 million compared to $255.3 million last year, a $6.8 million or 2.7% increase. The company was able to reduce the amount outstanding under its $90.0 million term loan by $25.0 million through the sale of its Paperchase subsidiary for $31.2 million in the quarter.

Borders' Focus on the Future

Expanding Digital, Online and Social Media  

The company is leveraging its strong brand recognition among book lovers — particularly its millions of Rewards members —  to position Borders as the preferred destination for both digital content and devices. Borders' recently launched eBook store has been very well received by customers. In line with its vision to be a trusted retailer that provides customers with a variety of eReading devices at prices that fit virtually all budgets, the company is now offering six devices including the Kobo eReader, Aluratek "Libre" eBook Reader Pro, Velocity Micro Cruz™ Reader and Velocity Micro Cruz™ Tablet as well as two Sony devices. Sales of the Kobo as well as pre-orders for the Aluratek and Velocity Micro devices have exceeded expectations. The company expects to announce additional devices in the coming weeks.

The company is taking further steps to make eReading accessible for virtually everyone by lowering the price of the Kobo unit to $129.99 and the Libre Pro to $99.99, which will make it among the most aggressively priced devices in the industry.  Borders will complete its digital initiative with the roll out of its Area-e digital shops, which will conclude in early October. The shops will provide an enjoyable environment where customers can experience a variety of different eReaders, guided by knowledgeable staff, who can demonstrate the devices and answer questions.

"Borders is now an industry authority on digital content and devices," said Edwards. "We offer a large assortment of eReaders at price points that fit with most budgets and we are exploring adding new devices and brands in the fourth quarter as part of our device neutral strategy.  As our newly launched eBook store and mobile apps gain traction, we believe we hold a strong growth position within a digital ecosphere that is rapidly evolving and expanding."

The company is currently executing programs to increase conversion rates and drive increased traffic to Borders.com. It recently introduced its new "Borders Textbook Marketplace," which features more than 1.4 million titles and a textbook buyback option. Borders is also expanding its merchandise mix online to include high growth and higher margin product.

Understanding the importance of connecting with customers where they spend their time, the company is expanding its social media footprint. It recently introduced the "Facebook Like" feature on all title detail pages, allowing customers to share their favorite books and other products with their friends on Facebook.  The company also recently revamped its Facebook page to include rich content around topics and themes important to Borders' customers. In just one week after the launch of the new page, the company grew its fan base by more than 100,000 members.  

Committed to Improving the Retail Experience and Strengthening the Borders Brand

Borders' research has indicated that most customers come to Borders to escape the pressures of everyday life. To promote a relaxed and hassle-free shopping experience, the company is enhancing its stores with new signage that improves navigation and highlights value offerings. Borders is also reorganizing sections to promote discovery and enhance shopability. Recognizing that it must improve store productivity to address the top line, the company is also shifting its merchandising mix to include more non-book products that complement the Borders brand.

The Children's section represents a key growth platform.  To that end, the company is taking steps to provide a retail experience that is both fun and educational for kids and their families by expanding the assortment of educational kids toys and games.  In addition, the company recently launched a partnership with Build-A-Bear Workshop to include several Build-A-Bear craft kits as well as other products in the Children's area. Borders is also continuing to focus on products that increase the average ticket and provide clear margin improvements including growing its Bargain and value book category.  

In addition to growing and expanding into categories that delight customers, the company is also discovering new ways to enhance guest satisfaction. Borders will soon announce a new customer service program that will complement the company's successful — and the industry's only — In-Stock Guarantee, which means that customers always find what they are looking for when they shop with Borders.  

"We are taking steps to transform our retail model, in part through high-impact strategic partnerships, like Build-A-Bear Workshop, that enable us to offer a compelling mix of lifestyle focused products," continued Edwards. "By offering a rich and relevant selection of product – both book and non-book – together with an exceptional customer experience, we will differentiate Borders from others in the marketplace.

"The customer research we have gathered will inform these changes and ultimately redefine the Borders brand going into 2011 and beyond."  

New Loyalty Program with a Focus on Customer Segmentation

As previously announced, today the company launched a new paid customer loyalty program — Borders Rewards Plus with an annual fee of $20 — as well as a free enhanced program. Borders is the only major bookseller to offer both a paid and free program. In addition, the company is using segmentation to drive customer engagement and sales through e-mails that include targeted discounts as well as personalized content such as specific title recommendations and local event notifications. Nearly 40 million people have signed up for the program since it originally launched in 2006.

Conference Call Today, Sept. 1 at 10 a.m. Eastern

Management will hold a conference call today at 10 a.m. Eastern. This call will be webcast by Thomson Financial and can be accessed at www.bordersgroupinc.com. A replay will be accessible on the Web site through Sept. 15. In addition, a replay phone service will be available toll-free at (800) 642-1687, passcode 91309569; or for international calls at (706) 645-9291, passcode 91309569. The phone service will be available through Sept. 15 until 11:59 p.m. Eastern.

About Borders Group

Headquartered in Ann Arbor, Mich., Borders Group, Inc. (NYSE: BGP) is a leading specialty retailer of books as well as other educational and entertainment items. The company employs approximately 19,500 throughout the U.S., primarily in its Borders® and Waldenbooks® stores. Online shopping is offered through borders.com. Find author interviews and vibrant discussions of the products we and our customers are passionate about online at facebook.com/borders, twitter.com/borders and youtube.com/bordersmedia. For more information about the company, vist http://www.borders.com/investors.

Safe Harbor Statement

This release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. One can identify these forward-looking statements by the use of words such as "expects," "planning," "preparing," "possibility," "opportunity," "goal," "will," "may," "intend," "anticipates," "working toward" and other words of similar meaning. One can also identify them by the fact that they do not relate strictly to historical or current facts. These statements are likely to address matters such as the company's future financial condition and performance (including earnings per share, liquidity, cash flows, debt levels, market share growth and other sales information, inventory levels and capital expenditures), its strategic initiatives such as the expansion of product categories, including eBook content and eReaders and contemplated strategic partnerships. These statements are subject to risks and uncertainties that could cause actual results and plans to differ materially from those included in the company's forward-looking statements.

These risks and uncertainties include, but are not limited to, consumer demand for the company's products, particularly during the holiday season, which is believed to be related to general economic and geopolitical conditions, competition and other factors; the availability of adequate capital – including vendor credit – to fund the company's operations and to carry out its strategic plans; adverse litigation results or other claims; the performance of the company's information technology systems; with respect to eBook content and eReaders, the availability to the company of anticipated content levels and a variety of competitive devices; and, with respect to strategic partnerships, the ability to identify and reach agreements with acceptable partners.

The company's periodic reports filed from time to time with the Securities and Exchange Commission contain more detailed discussions of these and other risk factors that could cause actual results and plans to differ materially from those included in the forward-looking statements, and those discussions are incorporated herein by reference. The company does not undertake any obligation to update forward-looking statements.

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Borders Group, Inc. Financial Statements

(amounts in millions, except per share amounts)

Unaudited

Sales and Earnings Summary


Quarter Ended


Six Months Ended


July 31,
2010 (1)


August 1,
2009 (1)


July 31,
2010 (1)


August 1,
2009 (1)

Sales

$                 526.1


$                      594.2


$               1,046.1


$               1,214.0

Other revenue

4.3


7.6


9.0


15.9

Total revenue

530.4


601.8


1,055.1


1,229.9

Cost of goods sold, including occupancy costs

428.8


465.5


852.3


956.9

Gross margin

101.6


136.3


202.8


273.0

Selling, general and administrative expenses

139.3


162.0


274.8


328.4

Asset impairments and other writedowns

-


-


-


0.1

Operating loss

(37.7)


(25.7)


(72.0)


(55.5)

Interest expense

9.0


5.2


15.9


11.7

Warrant/put expense

4.5


14.7


27.9


63.8

  Total interest expense

13.5


19.9


43.8


75.5

Loss before income taxes

(51.2)


(45.6)


(115.8)


(131.0)

Income taxes (benefit)

0.4


(0.5)


0.8


1.1

Loss from continuing operations

$                  (51.6)


$                       (45.1)


$                 (116.6)


$                 (132.1)

Income (loss) from operations of discontinued operations (net of tax)

(2.9)


(0.5)


(2.4)


0.5

Gain from disposal of discontinued operations (net of tax)

7.8


-


8.2


-

   Gain (loss) from discontinued operations (net of tax)

4.9


(0.5)


5.8


0.5

Net loss

$                  (46.7)


$                       (45.6)


$                  (110.8)


$                 (131.6)









Basic EPS from continuing operations

$                  (0.74)


$                   (0.75)


$                 (1.80)


$                   (2.20)

Basic EPS from discontinued operations

$                    0.07


$                   (0.01)


$                   0.09


$                     0.01

Basic EPS including discontinued operations

$                  (0.67)


$                   (0.76)


$                 (1.71)


$                   (2.19)

Basic weighted avg. common shares

69.5


60.2


64.8


60.1

Comparable Store Sales








Bookstores

(6.8)%


(17.0)%


(9.1)%


(14.8)%











Sales and Earnings Summary (As Percentage of Total Sales)


Quarter Ended


Six Months Ended


July 31,
2010 (1)


August 1,
2009 (1)


July 31,
2010 (1)


August 1,
2009 (1)

Sales

100.0

%

100.0

%

100.0

%

100.0%

Other revenue

0.8


1.3


0.9


1.3

Total revenue

100.8


101.3


100.9


101.3

Cost of goods sold, including occupancy costs

81.5


78.3


81.5


78.8

Gross margin

19.3


23.0


19.4


22.5

Selling, general and administrative expenses

26.5


27.3


26.3


27.1

Asset impairments and other writedowns

-


-


-


-

Operating loss

(7.2)


(4.3)


(6.9)


(4.6)

Interest expense

1.7


0.9


1.5


1.0

"Read Me - I Am Magical" by Alinka Rutkowska is a revolution in the reading experience. It's not only a thoroughly researched piece of work on personal empowerment, happiness, love and general wellbeing, it's also filled with powerful exercises, which enhance your state of mind and as a consequence, your life. But what makes this book truly revolutionary, is the subliminal message embedded within its pages, making you feel absolutely incredible as you read.

Subliminal messages are messages given just below your threshold for conscious perception and there is evidence that we are being bombarded by them in all kinds of advertising in order to encourage us to buy certain products. This book uses the same sub-conscious tool to spread a positive powerful message which enhances the reader's feeling of wellbeing.

The book is divided into 12 chapters, which approach issues of self awareness, gratitude, love, reality creation, energy, mental healing, interconnection, happiness, and the impact of subliminal messages. The book presents 24 empowering exercises from a detailed meditation exercise which guides you into a "zen" state of mind to a "love and sex magic" study which focuses on how to attract a partner and keep things spicy in the long term.

Rutkowska's point of view will likely appeal to many of us as she is herself a business professional and so understands the pressures of a busy modern life. The depth of her knowledge and insight attracts more readers every day.

This revolutionary book is already available for sale on amazon.com (http://www.amazon.com/Read-Me-Happiness-Personal-Remarkable/dp/1451594364/re f=pd_sim_b_16) and Rutkowska's website http://www.master-of-thought.com/ and will be officially launched at the world's largest Book Fair in Frankfurt in October.

(Due to the length of this URL, it may be necessary to copy and paste this hyperlink into your Internet browser's URL address field. Remove the space if one exists.)

    For further information, please contact:
master_of_thought@master-of-thought.com or +393486790491

SOURCE Alinka Rutkowska

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DOMTAR EXPANDS LICENSING AGREEMENT WITH WORLD WILDLIFE FUND

 

    Agreement with WWF Now Covers all of Domtar's EarthChoice(R) Paper,
    Further Promotes Forest Conservation and Environmental Responsibility

    TICKER SYMBOL
    UFS (NYSE, TSX)

MONTREAL, Sept. 1 /PRNewswire-FirstCall/ - To promote ongoing forest conservation and environmentally responsible paper products, Domtar Corporation (NYSE/TSX: UFS) announced today that it has expanded a licensing agreement with World Wildlife Fund (WWF) to now cover all of Domtar's EarthChoice(R) products, including office paper. The sale of all papers from EarthChoice, Domtar's family of socially and environmentally responsible paper products, will now support WWF's mission.

Domtar will make an annual contribution of US$350,000 to WWF from the sale of its EarthChoice products, the broadest and most flexible collection of environmentally responsible papers available in the marketplace. Since its launch, more than a million tons of EarthChoice papers have been sold, all of which have been certified to the standards of the Forest Stewardship Council(TM) (FSC(R)) and are publicly supported by both WWF-Canada and the Rainforest Alliance.

"Domtar is proud to further support WWF's conservation work through this agreement," said Domtar Vice-President of Brand Management and Sustainable Product Development, Lewis Fix. "Domtar is committed to the responsible sourcing of fiber and to the credible forest certification of its suppliers. We can meet our customers' needs for quality, performance, versatility and value without sacrificing the needs of the environment."

On top of the EarthChoice licensing agreement, Domtar participates in WWF's Global Forest & Trade Network, an initiative to eliminate illegal logging and improve the management of valuable and threatened forests. In addition, Domtar's work with WWF has included efforts to help increase FSC forest certification and protect areas throughout Canada and to increase access to forest certification for small, private landowners in the United States. This work complements Domtar's efforts to increase the availability of FSC(R) certified paper at major office supply retailers, which WWF supports.

"Domtar has been recognized as a leader in sustainable growth in the pulp and paper industry," said Terry Macko, Vice President and Chief Marketing Officer at WWF. "The funds generated by this agreement will build upon Domtar's long-standing commitment to supporting WWF's sustainability efforts around the globe. We hope their commitment to source fiber responsibly and promote credible forest certification sets an example for other companies to follow."

                       ------------------------------

About Domtar

Domtar Corporation (NYSE/TSX:UFS) is the largest integrated manufacturer and marketer of uncoated freesheet paper in North America and the second largest in the world based on production capacity, and is also a manufacturer of papergrade, fluff and specialty pulp. The Company designs, manufactures, markets and distributes a wide range of business, commercial printing and publishing as well as converting and specialty papers including recognized brands such as Cougar(R), Lynx(R) Opaque Ultra, Husky(R) Opaque Offset, First Choice(R) and Domtar EarthChoice(R) Office Paper, part of a family of environmentally and socially responsible papers. Domtar owns and operates Domtar Distribution Group, an extensive network of strategically located paper distribution facilities. The Company employs over 9,000 people. To learn more, visit www.domtar.com.

SOURCE DOMTAR CORPORATION

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Ralph Crosby, founder and CEO of one of the nation's leading marketing communications firms, has written a new book; It's The Customer, Stupid! Lessons Learned in a Lifetime of Marketing.  In it, Crosby says that any organization's success starts and ends with the customer, not with its products or services.  Using examples and stories of both marketing success and failure, It's The Customer, Stupid! offers guidance on how to achieve better business results through customer focus and satisfaction.

The book explains how Crosby's education as a marketer led to his understanding of the critical nature of the customer-centric approach, especially in today's fast-paced marketing environment, which blends traditional media with new, online media.

The author contends that if you are in business – for profit or nonprofit – you must focus on those whose satisfaction is key to the organization's success, be they buyers, members, contributors, patients, clients, volunteers, subscribers, employees or suppliers.

The lessons learned by the author started in his hard-working youth, grew in his early career as a successful journalist, and flourished in his more than 30 years as head of Crosby Marketing Communications, now one of the largest advertising/PR agencies in the mid-Atlantic region.  The firm is ranked #260 on Advertising Age's list of the country's 500 largest agencies.  It has offices in Annapolis, Md., and Washington, D.C.

The book recounts lessons the author learned through hands-on experience and the personal teachings of such experts as the late Peter Drucker, known as "the father of modern management."

Among the subjects covered in the book:

  • Best practices in the customer-centric process.
  • How to bond with your customer.
  • Sending the right message to the customer.
  • Avoiding the myths and mistakes of marketing.
  • Customer engagement in the Internet age.
  • New media + old media = The future of marketing.

Copies of the book can be purchased from Crosby Marketing at www.crosbymarketing.com.  The price is $19.95 plus shipping and handling.  Quantity discounts are available.

In concert with the book's publication, Mr. Crosby has begun a blog on customer-centric marketing:  www.its-the-customer-stupid.com.

SOURCE Crosby Marketing

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RELATED LINKS
http://www.crosbymarketing.com

 Stories about poverty and famine are often in the news.  Can one person make a difference? A new children's book, The Good Garden: How One Family Went from Hunger to Having Enough (Kids Can Press), gives kids a way to understand these stories and learn how they can help.  Written by author and non-profit consultant Katie Smith Milway, the book raises kids' awareness of the important global issue of food security, one of the eight United Nations Millennium Development Goals to end poverty by the year 2015.

The Good Garden is the story of one poor farming family in Honduras, who, like their neighbors, cannot be sure they'll have enough to eat.  From a new teacher, young Maria learns farming methods and ways to sell crops that help give her family greater food security. As Maria's community sees the success of her "good garden," the new practices spread. The Good Garden is inspired by the work of teacher Don Elias Sanchez, who devoted his life to helping small farmers in Honduras.

Seventy-five percent of the poor in developing nations are farmers like Maria's family. Without food security, these farmers not only lack food, but money for necessities like health care. The Good Garden includes information about non-profit organizations that help poor farmers. Kids learn how to volunteer, fundraise, create gardens, and take political action. Learn more at www.thegoodgarden.org.

The Good Garden is another book in Kids Can Press' CitizenKid™ collection, which includes Katie Smith Milway's award-winning book about microloans, One Hen, as well as books about global community, biodiversity, and water conservation, such as If America Were a Village, If the World Were a Village, and One Well. Visit www.kidscanpress.com for teaching resource materials.

Katie Smith Milway has coordinated community development programs in Latin America and Africa for Food for the Hungry International and was a delegate to the 1992 Earth Summit. She is co-founder of One Hen Inc., a non-profit that uses microfinance stories, interactive games and downloadable classroom resources to teach children financial responsibility and giving back.  Katie's adult book on sustainable development, The Human Farm: A Tale of Changing Lives and Changing Lands, documents the work of Don Elias Sanchez and Milton Flores.

SOURCE Kids Can Press

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RELATED LINKS
http://www.kidscanpress.com/US

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